No two clients are the same, nor are their pharmacy benefits goals and objectives.
To build and retain their book of business, benefits advisors must be their clients’ best advocates and to do that, they need to understand what makes each client – and their pharmacy benefits plan needs– different.
In an evolving pharmaceutical market and with drug prices rising ever higher, more clients are looking for a trusted partner. Recent years have seen a record
number of requests for proposals (RFPs), and benefits advisor-of-record changes.
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